about-us

About Us

Cyber Infrastructure Solutions (Pty) Ltd is a South African I.T. Solutions and CCTV company located in Westville, Durban, Kwazulu-Natal. We bring a vastly extensive skill set to our Clients and over 20 years experience from working in the Information Technology Industry, both locally and overseas.

Two directors, Abrie van der Walt and Maryann Barber, form a dynamic duo in the running of our company. We compliment each others’ skills and personality traits, giving our valued Clients the best we can at all times.

We perform our services mostly ourselves, assuring our Clients of the Quality we represent.

During over 20 years working in our field, we experienced first-hand the frustrations of our users towards I.T. personnel; and really listened to them, taking their feelings to heart. We united to establish our own I.T. company because we want to change this perception and really make a difference by restoring the credibility of I.T. people to our clients and users in our region.

To this end, we will go above and beyond for our Valued Clients, from individuals to small and medium sized enterprises, who we see as part of our Cyber Infrastructure Solutions Family. We’re not about the profits, we are far more than that: we’re about caring and taking pride in all that we do. And we do it with pride and with skill, but most of all with ethics, credibility and honesty.

But enough about us, how can we help YOU…

Abrie van der Walt

Abrie van der Walt

081 016 7966

abriev@cyberitsolutions.co.za

Maryann Barber

Maryann Barber

076 899 1497

maryannb@cyberitsolutions.co.za

 

Our mission statement

 

our-unique-approach

Our Unique Approach

Learn what makes us stand out from the rest

1. On first contact, it is our priority for us to meet with our prospective clients personally in order to allow them to see if they “click” with us or not. Clients are not charged for this first meeting, where we also provide a detailed FREE assessment of their I.T. environment and their needs, whilst incorporating their goals and budgetary restraints. This approach is the same for individuals, small businesses and corporates alike.

2. There is no obligation to the client to purchase from us after their free assessment report has been emailed to them.

3. Our assessment report is designed in phases, allowing our client to keep control of the time frame and financial aspects of the proposal. We structure it as a phased approach for them so that they can choose segments as their business needs allow.

4. We ask a 50% deposit when a quote is produced and once payment is received, we submit the order. We do extensive research to find the best prices and the best quality of what our client is needing.

free_report_consult

5. We will always be honest and our assessment report will detail what aspects of their current infrastructure can still be utilised via simple, cheaper upgrades or changes so as to avoid duplicity and unnecessary expenditure.

6. We then schedule an appointment to perform the task(s) at hand and on completion, the balance of the invoice is sent for payment.

7. Clients receive their invoices via email from our Sage One accounting software and invoices can be tracked and paid via EFT or via credit card, whichever the client prefers, directly from the system.

8. We do not charge call outs in a 25km radius nor do we charge for our quotes. We are an I.T. company that cares about speaking the language of our clients rather than profits. We are passionate about our reputation and the work we do.

 

Our Services

testimonials

Testimonials from our Clients

Read a few testimonials from our extremely satisfied customers!

With there being so many I.T. companies available from which to choose, we have asked a few of our Clients to write testimonials of their honest opinion of our services to assist you in your selection process.

  • Sandra Hedges - Website: www.holistichealthhub.co.za - 078 535 5426

    “Thank you for superbly efficient service. You considered every detail of my website design ideas and accommodated my every whim without losing sight of practicality. Thanks for being so patient, and taking the time to explain to me in layman’s terms why various options work better than others and for some excellent advice. Your quick and professional service is refreshing and highly recommended!!”

    Sandra Hedges - Website: www.holistichealthhub.co.za - 078 535 5426
  • Dieter Verhaeghe - Belgium

    “I bought ESET Smart Security from Cyber Infrastructure Solutions. It is so handy being overseas and being able to just pay by Visa. Their cross-grade discounts offered and remote assistance in setting up my software really gave me peace of mind. I can highly recommend them especially for International clients and ESET!!”

    Dieter Verhaeghe - Belgium
  • Bonne Chance - Hillcrest - 031 716 8089 or 031 716 8647 for bookings

    “We called Cyber Infrastructure Solutions to tidy our cabling left in a mess by our other I.T. supplier. They were fast, friendly and efficient and we have continued to use them for all our I.T. needs. They really do go the extra mile!”

    Bonne Chance - Hillcrest - 031 716 8089 or 031 716 8647 for bookings
  • Nicky - Pebbles & Pearls - +27 (0)83 651 5688

    “I am absolutely delighted with the end result of my website. I got nothing but professional enthusiasm, nothing was too much trouble for Maryann. She has the ability to understand the nature of my business and translate it in ways I could never have done. ”

    Nicky - Pebbles & Pearls - +27 (0)83 651 5688
  • Sandra Hedges - Website: www.holistichealthhub.co.za - 078 535 5426

    “Thank you for superbly efficient service. You considered every detail of my website design ideas and accommodated my every whim without losing sight of practicality. Thanks for being so patient, and taking the time to explain to me in layman’s terms why various options work better than others and for some excellent advice. Your quick and professional service is refreshing and highly recommended!!”

    Sandra Hedges - Website: www.holistichealthhub.co.za - 078 535 5426
  • Dieter Verhaeghe - Belgium

    “I bought ESET Smart Security from Cyber Infrastructure Solutions. It is so handy being overseas and being able to just pay by Visa. Their cross-grade discounts offered and remote assistance in setting up my software really gave me peace of mind. I can highly recommend them especially for International clients and ESET!!”

    Dieter Verhaeghe - Belgium
  • Bonne Chance - Hillcrest - 031 716 8089 or 031 716 8647 for bookings

    “We called Cyber Infrastructure Solutions to tidy our cabling left in a mess by our other I.T. supplier. They were fast, friendly and efficient and we have continued to use them for all our I.T. needs. They really do go the extra mile!”

    Bonne Chance - Hillcrest - 031 716 8089 or 031 716 8647 for bookings
  • Nicky - Pebbles & Pearls - +27 (0)83 651 5688

    “I am absolutely delighted with the end result of my website. I got nothing but professional enthusiasm, nothing was too much trouble for Maryann. She has the ability to understand the nature of my business and translate it in ways I could never have done. ”

    Nicky - Pebbles & Pearls - +27 (0)83 651 5688
our-partnerships

Partnerships as Resellers

The parterships we enter into are with reputable and high quality brands and products used in most best practices. By becoming partners, we can make use of the training and educational resources thereby ensuring that we bring you the latest offerings and solutions at affordable prices as well as pass on any promotional information to our Valued Clients.

information_technology_quote

The number one benefit of Information Technology is that it empowers people to do what they want to do. It lets people be productive. It lets people learn things they didn’t think they could learn before, and so in a sense it is all about potential.

Steve Ballmer
our-services

Our Services

Our quality standards apply also in terms of service, technical expertise and advice. Our dedicated employees are happy to assist you with know-how and experience in your daily business.

We have a vast array of services with which we can assist you or your business.

I.T. Infrastructure Solutions

Infrastructure is viewed as everything that supports the flow and processing of information, but it is mostly considered to be hardware and software.

Internet Security Solutions

We offer and support most antivirus and internet security solutions but our preferred solution is by far ESET which is why we have registered as partners. Bringing you the latest and the best quality at very affordable rates over a broad spectrum of home and business devices.

Best Practice

Network and Cabling Solutions

We do our own cabling and work neatly and finish off properly. We have been called in on many occassions to supplement other I.T. companies who have left cables untidy for people to trip over. We can do the work from start to finish, or even just tidy up, whatever suits your needs.

Server Solutions

Offering all sorts of server solutions for small to medium businesses. Our server expertise and experience are top quality.

MS Servers Dell Servers

Fast and Friendly Support

We are available 24/7/365 to contact or respond as we realise the critical nature of I.T. and understand your needs.  No after hours rate is charged at this time.

PCI Compliance

Make sure your business is compliant and secure if you are accepting credit cards. Check with us.

Website Design Solutions

From static pages to more involved websites, we can do it for you. We use WordPress for our designs. Control and manage your own content or we can do it for you.

Our Portfolio

Social Media Marketing Solutions

Designing of social media pages and tools to set up mini websites. Especially useful if you cannot afford a full website and domain yet and even if you can.

CCTV Sales and/or Installations

Protect your home or business with CCTV surveillance cameras. Combat losses due to theft by employees or shoplifters. We can provide you with proper equipment, install it for you and we also offer instruction and 2 hours free after sales support.

Printing and Scanning Solutions

Purchase a printer from us and we will order and deliver your cartridges to you thereafter and on time as a service, saving you time and travel costs. We will also monitor and advise when equipment needs to be serviced. For existing printers, we can also source your cartridges for you for collection from our premises.

3D Printers

Disaster Recovery and Planning

Don’t be caught off guard, especially for businesses with Big Data that can cripple or ruin your business. We offer assessment and solutions of your needs to help you secure the future of your business against any unforseen circumstances easily.

Data Transfer

We can transfer all your data to your new machines for you on your new purchases. Charges are at normal rates per hour and if the equipment is bought from us, a standard maximum of 4 hours is charged even if problems are encountered in setup and data transfer.

I.T. Environment Documentation

We can document in bound manuals your I.T. environment for you; useful to have for ISO standards and to use to validate what your existing in-house I.T. department or I.T. outsourcing company are doing.

Backup Solutions - both on and off site

This is an aspect so often neglected but that can make or break your business to put it very simply. Don’t be without a backup solution!! We can help you simplify this daunting task that people seem to always “get to”, but rarely do. Make sure your childrens’ schoolwork is also backed up properly!

Hardware and Software Sales, Support and Maintenance

Registered with 6 leading distributors in South Africa, we can source just about any products for you. Always check before you invest to ensure you are able to get the after sales service should you require it.

Promo Products

Cloud Computing

Simplifying cloud computing for you and offering solutions through a number of our partners such as Microsoft and Dell. Learn what cloud computing can do for you.

Dell Cloud MS Cloud

VoIP and PABX Solutions

Using your internet IP address to make and receive calls

What is VoIP

Asset Management

Keep track of your assets and software

Photocopies,scanning and faxing services

We can make black and white copies for you, send and receive faxes, laminate A4 pages and scan for you at competitive rates. We have a generator during load shedding and can offer the use of our wireless network and a desk should you need to continue to work.

Service Level Agreements (SLAs)

We have a number of service level agreement options available to utilise our services on a monthly retainer should that fit your budget and needs better.

 

Software and Volume Licensing

Make sure that your business is running current licensed software. We can assist you.

MS Licensing Dell Licensing

Streamlining your business

Having systems in place really helps people to have more time for sales, marketing and productivity. We can help you set up efficient systems in your business such as an accounting and book keeping software system, produce your invoices online directly after servicing a client, monitor your income and expenses and basically save your business a lot of time and money.

domain-registration-and-hosting

Domain Registration and Hosting

Put your business on the map!

Every business needs a website or some presence on the internet which assists credibility and if done properly, will aid the growth of your business. Tailor-make your email addresses to represent your business instead of using vague gmail accounts. Register a domain and host it with us and you get 5 email addresses too. We can host your domain, your website and your email for you. We offer a secure platform, webmail for remote access from any location and backups, all included.

Already have a domain and want to transfer it to us? No problem! We can assist you!

newsletter

Subscribe to our Newsletter

products

Products

We can source any of the branded, quality products below for you at excellent prices. Click on the logo of the product in the scrolling product logo list below to discover what is available in each brand on their site.

components
storage
peripherals1
mobile-computing
desktops-and-all-in-ones
COMPONENTS
  • Processors
  • Mother Boards
  • Next Unit of Computing
  • Graphics Cards
  • Memory Modules
  • Chassis
  • Power Supplies
  • Add In Cards
STORAGE
  • Flash Memory
  • USB Flash Drives
  • External Hard Drives
  • Internal Hard Drives
  • Network Attached Storage
  • Solid State Drives
  • Optical Disk Drives
  • Optical Media
PERIPHERALS
  • Monitors
  • Mouse, Keyboards, Headsets
  • Battery Kits
  • IPS Power Backups
  • Microsoft Hardware
MOBILE COMPUTING
  • Gigabyte Notebooks and Tablets
  • Lenovo Notebooks and Tablets
  • Dell Notebooks and Tablets
  • Acer Notebooks and Tablets
  • Sony Notebooks
  • RCT Tablets
  • Samsung Tablets
  • Carry Cases and Accessories
DESKTOPS AND ALL-IN-ONES
  • Acer Desktops and All-In-Ones
  • Lenovo Desktops and All-On-Ones
  • Gigabyte Desktops and All-In-Ones
B2B-Solutions
networking
software
consumer-electronics
printing-and-imaging
B2B SOLUTIONS
  • Server Chassis
  • Server Motherboards
  • Server Processors
  • Server Memory
  • Server Accessories
  • Server Cabinets and Accessories
  • Large Format Display
  • Industrial Flash
NETWORKING
  • D-Link Networking
  • Hauwei 3G Networking
  • IP Surveillance
SOFTWARE
  • Desktop Operating Systems
  • Application Software
  • Server Software
  • Security Software
CONSUMER ELECTRONICS
  • Tom Tom GPS
  • Televisions
  • Home Audio
  • Cameras
  • Portable Speakers
PRINTING AND IMAGING
  • Samsung Printers and Supplies
  • Canon Printers and Supplies
  • Ricoh Printers and Supplies
  • HP Printers and Supplies
  • MakerBot 3D Printers and Supplies
  • Acer Projectors
  • Samsung Projectors
  • Ricoh Projectors
  • Canon Projectors
  • BenQ Projectors

Tips to Note BEFORE Buying Products:

        1. ASSESS your needs. What are you needing to use the product for?

        2. ESTABLISH  your budget. Have an idea of what you can spend on the product or solution beforehand. Consider the hidden costs. Do you need an installation still? Does the product come fully installed? Can you install it yourself? Are you needing your data transferred from an existing machine to your new machine perhaps? Can you set everything up after installation yourself? Does the price include after sales service? What is the quality of that service? Does it include delivery?

        3. CHECK your specifications. Are you buying a product that you THINK is what you need but actually is not going todo what you expect it to? Or perhaps it’s doing more than you need it to and you have spent more than you needed to? Get advise from someone with experience. Remember our assessment reports are free of charge and coulkd save you a packet!

        4. ALWAYS CHECK THE WARRANTIES  on the products you are going to buy. What happens if the product is faulty or needs repairing? Can you buy extended warranties? Can you swap out the product or have it repaired easily? Are you requiring time and money to drive back to the store and calls to follow up endlessly? Do they actually keep their promises and repair the product in the time they said they would?

        5. CAN YOU BE WITHOUT  the product for a lengthy period of time with so many unknowns? What does it cost you to be without the product? Or your business?

  • Acer
  • Intel
  • Lenovo
  • Microsoft
  • Toshiba
  • Samsung
  • Ricoh
  • NVDIA
  • Transcend
  • Seagate
  • Sony
  • Gigabyte
  • D-Link
  • Canon
  • Cooler Master
  • Corsair
  • HP
  • Dell
  • IBM
  • Apple
  • Cisco
  • Fortinet
  • Netgear
  • ESET
  • Huawei
  • Everki
  • 3Com
  • Adaptec
  • Adobe
  • AMD
  • Apc
  • Asus
  • Belkin
  • benq
  • Brother
  • Dell Sonicwall
  • Epson
  • Foxconn
  • f-secure
  • Fujitsi-Siemens
  • Hitachi
  • Intellinet
  • Iris
  • Kingsons
  • kodak
  • Konica Minolta
  • Kyocera
  • Lexmark
  • LG
  • Linksys
  • Logitech
  • Mcaffee
  • Mecer
  • MSI
  • Nokia
  • Oki
  • Philips
  • Proline
  • QLogic
  • Sage One Accounting
  • Sharkoon
  • SMC
  • Spiceworks
  • Symantec
  • Targus
  • TP-Link
  • Verbatim
  • vmware
  • Western Digital
  • Alienware
  • Razer
  • TomTom
durban-it-specials

Promotions & Competitions

Our suppliers send us mailers offering new promitonal items. We will do our utmost to pass these promotional items on to you, our Valued Clients. Bookmark this page so as not to lose out!

All our promotions are inclusive of VAT, free delivery within a 20km radius of Westville, and only available while stocks last.

Our suppliers send us daily mailers offering new promotional items. We will do our utmost to pass these deals on to you, our Valued Clients. Bookmark this page so as not to lose out!

 

Competitions

We are aiming for 100 likes and shares on our social media pages. Please like and share our page and you could stand to be a winner in our next draw!

Contact our Team

Big or small, we’ve got a solution when you need it. We keep normal office hours but can be contacted 24/7/365 if you need us at NO EXTRA CHARGE!